Pick the channel that fits your question. Both addresses reach the ArcPixel team directly.
Support
Help with your account, billing, publishing, security, or legal questions.
support@arcpixel.ioSales & Enterprise
Questions about Studio plans, custom limits, or a team/agency setup.
hello@arcpixel.ioWhich address to use
- Account, editor or a published portfolio: email support@arcpixel.io with the email address on your account and, for a portfolio, its URL.
- Billing and refunds: email support@arcpixel.io. The refund policy explains how refunds work.
- A mistake in a guide or example: email support@arcpixel.io with the page URL and the current evidence. The editorial methodology explains how corrections are handled.
- Privacy and your data: the privacy policy explains your rights and how to make a request.
- A security issue: see the security page before reporting.
- Studio plans, teams or agencies: email hello@arcpixel.io.
What to include
Describe what you expected and what happened, the page or document involved, and a screenshot if it helps. Never send a password, a one-time code or full card details by email; we will never ask for them.
Company details
ArcPixel is operated by Moonlight Arc
India